Certificates and Awards

2018 Microsoft Business Application Platform Partner of the Year Award

The Partner of the Year awards is a way for Microsoft to recognize exceptional partners. Awards were presented in several categories, with winners chosen from a set of more than 2,600 entrants from 115 countries worldwide. Provance was recognized for providing outstanding solutions and services in Business Applications Platform Partner of the Year award. The Business Applications Platform Partner of the Year award recognizes a partner that excels at providing innovative and unique IP built on top of the Microsoft Business Applications platform. For more info, visit here.


2018/2019 Inner Circle for Microsoft Business Applications

Inner Circle membership is based on sale achievements that rank Provance in the top echelon of Microsoft’s Business Applications global network of partners. Inner Circle members have performed to a high standard of excellence by delivering valuable solutions that help organizations achieve increased success. Inner Circle members are chosen based on their business performance as well as capabilities as an organization, whether that’s creating IP, developing solutions, or having an industry leading focus on digital transformation.


Microsoft Gold Cloud Customer Relationship Management competency partner

Microsoft competencies are designed to prepare partners to meet their customers’ needs, and to help partners attract new customers who are looking for Microsoft-certified solution providers. A Gold membership demonstrates a best-in-class capability within a specific Microsoft solution area. There are over 15 different competencies, Provance has earned the Microsoft Gold Cloud Customer Relationship Management competency based on our flagship product, Provance ITSM.


Microsoft Dynamics Certification

Solutions that are Certified for Microsoft Dynamics have demonstrated development quality and compatibility with the Microsoft Dynamics product on which it runs by passing rigorous VeriTest software solution testing for Microsoft Dynamics and are profiled in the Microsoft Partner Solution Profiler tool. In addition, the Microsoft Dynamics partner must have customers who are successfully using the certified solution and are willing to recommend it, be enrolled in a Partner Service Plan with Microsoft, and be a Gold Certified Partner in the Microsoft Partner Program.


Microsoft Strategic Global ISV Partner

This exclusive partner program offers partners the ability to showcase their Microsoft Dynamics 365 solutions to the marketplace. Partners are chosen based on their innovative products, leadership position within their market, and growth potential. Provance is the only ITIL certified IT Service Management solution provider that runs on Microsoft Dynamics 365. The Provance-Microsoft alliance benefits Dynamics 365 customers by empowering them to deliver customer-centric IT service management and enabling them to digitally transform the delivery of IT services while leveraging existing investments in various Microsoft management, productivity and intelligent cloud technologies.

PinkVerify™ Certified for 11 ITIL® Processes

Provance ITSM is organized by standard ITIL process areas, such as “Incidents,” Change Requests” and “Configuration Items”. PinkVerify is an internationally recognized IT Service Management assessment service. Provance ITSM holds the prestigious PinkVerify certification for the following 11 processes:

  • Incident Management
  • Problem Management
  • Change Management
  • Request Fulfillment
  • Release Management
  • Knowledge Management
  • Service Continuity
  • Service Portfolio
  • Service Catalog
  • Service Level
  • Event Management