The Provance Blog

The Provance Blog will provide you with expert advice, insights and opinions in regard to IT Service Management, Microsoft, Microsoft Dynamics 365 and Microsoft System Center.  

IT Asset Management - Process and Best Practice

  Lifecycle is what you do. Asset tracking records are about what you’ve done. Process is, of course, about how you do it. Process is the essense of IT asset management (ITAM). It’s all about process. Gartner Reserch Director Patricia Adams underscores the importance of process and tool support in managing assets ...Read More »

Top 5 Ways ITAM Saves You Money – Updated - Provance

  Customer Service expectations are growing; people want better service when necessary. But even as customer service expectations rise, IT budgets will stay the same or might even become more squeezed. You’ll be able to get more out of your IT budget knowing which hardware and software is used across your ...Read More »

Don’t Confuse IT Asset Management and Configuration Management

  Configuration Management is not IT asset management. With the popularity of IT management solutions, like Provance ITSM (which take advantage of the combined benefits of IT Service Management (ITSM) and IT Asset Management (ITAM)), there’s been some growing confusion between ITAM and configuration management (CM). CM involves the collection, ...Read More »

ITSM and ITAM Work Better Together

  Typically, IT Service Management (ITSM) and IT Asset Management (ITAM) are implemented in separate areas of the organization with entirely different business objectives and mandates. Some of their underlying processes, however, are already highly interrelated; they often share the same technology and data. If you combine them within a ...Read More »
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