The Provance Blog

The Provance Blog will provide you with expert advice, insights and opinions in regard to IT Service Management, Microsoft, Microsoft Dynamics 365 and Microsoft System Center.  

Want Customer Charts on Your Portal?

  Ever come across a customer that asked to see data based on tickets they have submitted? OF COURSE! You give them an entity list of records that shows open, closed and maybe all the tickets they have submitted. But they want more (they always do right?). Using Provance ITSM ...Read More »

How to Take Advantage of Microsoft Flow to Connect your Data Silos with Provance ITSM

  Flow is a new tool just released by Microsoft that lets you automate workflows, synchronize files, collect data and get notifications between various Microsoft and non-Microsoft services. Some examples of what you can do with Microsoft Flow: Automate time-consuming tasks between services. Simplify and automate approval processes with an in-email ...Read More »
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