The Provance Blog

The Provance Blog will provide you with expert advice, insights and opinions in regard to IT Service Management, Microsoft, Microsoft Dynamics 365 and Microsoft System Center.  

The 12-Step Journey to Modern Service Management

  Modern Service Management represents not only a philosophical change (e.g. DevOps is a core tenant of Modern Service Management), but rethinking the overall approach to IT. It isn’t a framework, and there are no intentions to monetize it. Modern Service Management is simply a continually evolving set of patterns ...Read More »

Provance earns certified for Microsoft Dynamics Accreditation - Provance ITSM Has Met Microsoft’s Highest Standard for Partner-Developed Software Solutions

  Provance announced today that Provance ITSM, a modern, Microsoft-centric IT Service and Asset Management solution powered by Microsoft Dynamics, is now Certified for Microsoft Dynamics, which signifies that the solution has met Microsoft Corp.’s highest standard for partner-developed software. By successfully meeting all certification requirements, Provance ITSM can now ...Read More »

Why Transition ITSM to Modern Service Management

  Let's delve into some of the facets of Modern Service Management and why ITSM needs to be modernized. MODERN SERVICE MANAGEMENT Modern Service Management, coined in early 2016 by Microsoft Enterprise Services, is not a framework, certification/training model, or a means to generate revenue. Nor is it a marketing campaign from ...Read More »

Provance Recognized as Winner of 2018 Microsoft Business Applications Platform Partner of the Year Award.

Provance today announced it has won the 2018 Microsoft Business Applications Platform Partner of the Year award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. “We are thrilled to have won the ...Read More »

Modernize ITSM: Transform Digitally and Move from Being Costly to Valued

  It’s an interesting and challenging time to be in IT service management (ITSM). We’re in the midst of a digital revolution, that many call the fourth industrial revolution, where leaders are inventing the future instead of trying to predict it. Investment in digital transformation technology by businesses is skyrocketing, ...Read More »
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