The Provance Blog

The Provance Blog will provide you with expert advice, insights and opinions in regard to IT Service Management, Microsoft, Microsoft Dynamics 365 and Microsoft System Center.  

Three Data Practices to Keep Your CMDB Clean and Lean

 Your IT service management and IT asset management functions are only as good as the information supporting them. Comprehensive, accurate and up to date data properly maintained in a Configuration Management Database (CMDB) is essential to support these important IT management functions.One of the most powerful features of Microsoft ...Read More »

How to Fund and Equip Your IT Asset Management Program

  It’s a common lament. You’re the IT asset management champion in your organization, and you find yourself frustrated trying to get a new IT asset management program off the ground, or getting badly needed funding and resourcing for your current program. Or maybe your program is funded and you need ...Read More »

Don't confuse IT Asset Management and Configuration Management

  This blog post has been updated and relocated. Read Don't Confuse IT Asset Management for Configuration Management.  Read More »

“SCU-Tube” Service Manager Videos

 Last month at System Center Universe 2014 in Houston, I was joined by Christian Booth from Microsoft for two presentations about Microsoft System Center 2012, with particular emphasis on Service Manager.If you weren’t able to attend or missed either of our sessions, recordings of the two presentations are now ...Read More »

Tools or Toys? Bar Code Options for Modern IT Asset Management

 Think about it. Does the checkout clerk pull out an iPhone to tally up your purchases? Does the UPC guy track your parcel with his Blackberry? When you board a plane, does the security guard use a Nexus to check your boarding pass?Of course not.That’s because these important business functions ...Read More »
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