The Provance Blog

The Provance Blog will provide you with expert advice, insights and opinions in regard to IT Service Management, Microsoft, Microsoft Dynamics 365 and Microsoft System Center.  

Desktop Total Cost of Ownership - 2011

Gartner revised its previous 2008 Desktop Total Cost of Ownership (TCO) for 2011, citing ownership costs ranging from $3,310 to $5,795 depending on how well the systems are managed. The TCO study includes the cost changes from hardware, software labour inputs and end-user costs. The TCO findings are significantly ...Read More »

Wiltshire Council Set to Achieve 27% Savings

United Kingdom unitary authority Wiltshire Council faced the challenge of bringing its outsourced IT service for 5,000 client computers and 500 servers across multiple sites back in-house against a tight schedule. The council was also engaging in a Workplace Transformation Programme aimed at reducing costs and improving performance with ...Read More »
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