The Provance Blog

The Provance Blog will provide you with expert advice, insights and opinions in regard to IT Service Management, Microsoft, Microsoft Dynamics 365 and Microsoft System Center.  

Provance ISO 9001:2008 Recertified

Provance has successfulliy completed its annual ISO 9001:2008 audit and certification. This yearly assessment again verifies our company's ongoing commitment to meeting and exceeding stringent quality management systems for reliability and the quality of Provance software products. ISO 9001:2008, the most widely known and internationally accepted standard for quality management, recognizes organizations with a ...Read More »

A Look Ahead at 2011

Happy New Year! Here's a short blog-ahead look at what's in store over the next year in terms of all things Provance. Provance IT Asset Mangement Pack version 1.1 First, if you were too busy planning your holiday festivities last month, a reminder that the Microsoft System Center Service Manager CU-1 ...Read More »

Efficient and Responsive Support for End Users

Information technology (IT) organizations today must provide efficient and effective services while contending with pressures to reduce operating costs, ensure compliance and add value to business. Microsoft¬© System Center Service Manager 2010, through the power of its integrated platform, orchestrates people, process, and technology across the Microsoft platform. With ...Read More »

ITIL, MOF and ITSM

IT Infrastructure Library (ITIL), as created by the U.K. government has been adopted as the global de facto standard in IT service management (ITSM). ITSM is a philosophy of IT management that outlines key activities and goals for IT to evolve from systems-centric to services-centric IT processes. ITIL is vendor and solution agnostic, ...Read More »

Provance at Microsoft Management Summit (MMS) 2011

Once again this year Provance is proud to be a Bronze sponsor of the Microsoft Management Summit (MMS) in Las Vegas, March 21-25th! Be sure to pop by the Provance booth (232)  for a product demonstration. See http://bit.ly/hUMhJ7 for updated details on the sessions. We look forward to seeing you there! About MMS 2011: Microsoft ...Read More »
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