The Provance Blog

The Provance Blog will provide you with expert advice, insights and opinions in regard to IT Service Management, Microsoft, Microsoft Dynamics 365 and Microsoft System Center.  

Efficient and Responsive Support for End Users

Information technology (IT) organizations today must provide efficient and effective services while contending with pressures to reduce operating costs, ensure compliance and add value to business. Microsoft© System Center Service Manager 2010, through the power of its integrated platform, orchestrates people, process, and technology across the Microsoft platform. With ...Read More »


IT Infrastructure Library (ITIL), as created by the U.K. government has been adopted as the global de facto standard in IT service management (ITSM). ITSM is a philosophy of IT management that outlines key activities and goals for IT to evolve from systems-centric to services-centric IT processes. ITIL is vendor and solution agnostic, ...Read More »

Provance at Microsoft Management Summit (MMS) 2011

Once again this year Provance is proud to be a Bronze sponsor of the Microsoft Management Summit (MMS) in Las Vegas, March 21-25th! Be sure to pop by the Provance booth (232)  for a product demonstration. See for updated details on the sessions. We look forward to seeing you there! About MMS 2011: Microsoft ...Read More »

Top 5 Ways that IT Asset Management (ITAM) Saves You Money

This blog post has now been updated, visit the updated version 5 Ways That ITAM Saves You Money Read More »

Software Asset Management - Beyond the Spreadsheet

Software in use must match the quantity and conditions of the license; otherwise, additional licenses are required to avoid a penalty or fine; however, how do you know exactly what software is in use? How do you keep track of multiple versions of software, with a range of licenses, ...Read More »