The Provance Blog

The Provance Blog will provide you with expert advice, insights and opinions in regard to IT Service Management, Microsoft, Microsoft Dynamics 365 and Microsoft System Center.  

“SCU-Tube” Service Manager Videos

 Last month at System Center Universe 2014 in Houston, I was joined by Christian Booth from Microsoft for two presentations about Microsoft System Center 2012, with particular emphasis on Service Manager.If you weren’t able to attend or missed either of our sessions, recordings of the two presentations are now ...Read More »

Microsoft System Center – Service Manager is Alive and Well!

 This week, Microsoft set the record straight about Service Manager.Contrary to speculation in some circles that the future of Service Manager was uncertain (or worse!), Christian Booth laid rumors to rest on the System Center: Service Manager Engineering Blog in his post “System Center: Service Manager – A phoenix in its ...Read More »

Tools or Toys? Bar Code Options for Modern IT Asset Management

 Think about it. Does the checkout clerk pull out an iPhone to tally up your purchases? Does the UPC guy track your parcel with his Blackberry? When you board a plane, does the security guard use a Nexus to check your boarding pass?Of course not.That’s because these important business functions ...Read More »

Two Dangerous SAM Practices That Could Cost You Millions

 When it’s time to renew a license agreement, true up with a software publisher, or respond to a compliance audit, it's critical to accurately determine your license position. Too many licenses and you pay too much. Not enough licenses and you’ll pay a fine.There are two dangerous SAM (software ...Read More »

A System Center Jedi You May Be, But an ITAM Padawan Only You Are (Yes, hmmm)

Growing up a fan of works by the likes of Tolkien and Douglas Adams, I’ll admit I've gotten a big kick out of Provance’s participation at System Center Universe 2014 (SCU 2014) — what with Carl’s superstar turn as a quasi-T2 and of course the ongoing Jedi contest.It’s the ...Read More »
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