The Provance Blog

The Provance Blog will provide you with expert advice, insights and opinions in regard to IT Service Management, Microsoft, Microsoft Dynamics 365 and Microsoft System Center.  

Does Provance IT Service Management have a CMDB?

Does Provance IT Service Management have a CMDB? The simple answer is yes, of course. A CMDB is a fundamental component in the ITIL standard. The tricky part is what is a CMDB? A configuration management database (CMDB) is a repository that acts as a data warehouse for IT organizations. ...Read More »

Which Provance solution is best for you?

  Provance now offers a choice of IT asset management solutions for Microsoft® System Center designed to satisfy a wide variety of different demands. For every budget, and for requirements ranging from simple to extreme, there is a Provance solution that’s ...Read More »

Three Data Practices to Keep Your CMDB Clean and Lean

 Your IT service management and IT asset management functions are only as good as the information supporting them. Comprehensive, accurate and up to date data properly maintained in a Configuration Management Database (CMDB) is essential to support these important IT management functions.One of the most powerful features of Microsoft ...Read More »

Don't confuse IT Asset Management and Configuration Management

  With the growing popularity of IT management solutions that take advantage of the combined benefits of IT Service Management and IT Asset Management (see this white paper), there is also increasing confusion between IT asset management and configuration management. This confusion is perhaps compounded when IT asset management functionality is delivered ...Read More »

“SCU-Tube” Service Manager Videos

 Last month at System Center Universe 2014 in Houston, I was joined by Christian Booth from Microsoft for two presentations about Microsoft System Center 2012, with particular emphasis on Service Manager.If you weren’t able to attend or missed either of our sessions, recordings of the two presentations are now ...Read More »
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