The Provance Blog

The Provance Blog will provide you with expert advice, insights and opinions in regard to IT Service Management, Microsoft, Microsoft Dynamics 365 and Microsoft System Center.  

Does Provance IT Service Management have a CMDB?

This post has been updated, click here to read more.  Read More »

Three Data Practices to Keep Your CMDB Clean and Lean

 Your IT service management and IT asset management functions are only as good as the information supporting them. Comprehensive, accurate and up to date data properly maintained in a Configuration Management Database (CMDB) is essential to support these important IT management functions.One of the most powerful features of Microsoft ...Read More »

Don't confuse IT Asset Management and Configuration Management

  This blog post has been updated and relocated. Read Don't Confuse IT Asset Management for Configuration Management.  Read More »

“SCU-Tube” Service Manager Videos

 Last month at System Center Universe 2014 in Houston, I was joined by Christian Booth from Microsoft for two presentations about Microsoft System Center 2012, with particular emphasis on Service Manager.If you weren’t able to attend or missed either of our sessions, recordings of the two presentations are now ...Read More »

Two Dangerous SAM Practices That Could Cost You Millions

 When it’s time to renew a license agreement, true up with a software publisher, or respond to a compliance audit, it's critical to accurately determine your license position. Too many licenses and you pay too much. Not enough licenses and you’ll pay a fine.There are two dangerous SAM (software ...Read More »
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