The Provance Blog will provide you with expert advice, insights and opinions in regard to IT Service Management, Microsoft, Microsoft Dynamics 365 and Microsoft System Center.
Success involves an evolution from traditional, "pre-cloud" IT Service Management to Modern Service Management optimized and integrated for today's new hybrid technology landscape. Solutions that drive efficiencies into on-premise, private cloud, hybrid and public cloud scenarios.
Modern Service Management powered by Microsoft Dynamics 365 and Provance IT Service Management, provides a complete end to end view of services deployed across cloud and on-premise environments. Enabling traditional ITSM workloads and scenarios while leveraging investments in Microsoft productivity capabilities, providing a platform for easy transition to a modern service management future.
Presented by:
John Clark, ITSM Architect, Microsoft IT Service Management Practice
Per Mikkelsen, VP of Product and Partner Services, Provance