The Provance Blog

The Provance Blog will provide you with expert advice, insights and opinions in regard to IT Service Management, Microsoft, Microsoft Dynamics 365 and Microsoft System Center.  

Efficient and Responsive Support for End Users

Information technology (IT) organizations today must provide efficient and effective services while contending with pressures to reduce operating costs, ensure compliance and add value to business. Microsoft© System Center Service Manager 2010, through the power of its integrated platform, orchestrates people, process, and technology across the Microsoft platform. With the integration of information, knowledge, process, activities and workflows, System Center Service Manager reduces the cost and improves the quality of IT services. This white paper will show how the capabilities of System Center Service Manager can improve user productivity and satisfaction while reducing support costs and increasing confidence in meeting compliance requirements.


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