The Provance Blog will provide you with expert advice, insights and opinions in regard to IT Service Management, Microsoft, Microsoft Dynamics 365 and Microsoft System Center.
The International Business Software Managers Association (IBSMA) held a recent webinar to highlight their findings on the key drivers of Software Asset Management (SAM) programs. The IBSMA found that companies continued to implement SAM to (1) reduce costs, (2) Improve compliance, and (3) reduce risk. The webinar also highlighted the apparent difficulty that larger organizations had in being software compliant.
Many of the findings were similar to the previous years, except for a significantly larger proportion of audits now being conducted by the software publishers themselves, rather than by outsourced agencies or accounting firms. Working directly with the software publisher in an audit can have different dynamics than an audit with a third party, as the publisher will have a stake in an ongoing relationship with the client, however will also have future negotiation leverage (for more information on Software License Audit see the earlier blog post here). Audits were down slightly from the peak in 2009, however 60% of respondents reported an audited 2010. The IBSMA research found that many organizations struggled from the lack of integrated tools that were required to manage the contractual agreements, discovery data and others.
The Provance IT Asset Management Pack for Microsoft System Center Service Manager addresses these problems with native integration with the System Center suite. With the ongoing propensity for vendor audits, and reported savings from hundreds of thousands to millions, there is no better time than the present to start your software asset management program. For more information on the Provance IT Asset Management Pack for Microsoft System Center Service Manager please see www.provance.com.