The Provance Blog will provide you with expert advice, insights and opinions in regard to IT Service Management, Microsoft, Microsoft Dynamics 365 and Microsoft System Center.
New versions of the Provance IT Asset Management Pack and the Provance Data Management Pack are now available for Microsoft System Center 2012. In addition to enhanced performance and product experience, the Provance management packs for Microsoft System Center 2012 incorporate many new and exciting features, including:
Asset Request Management using the new System Center 2012 Service Catalog
Quickly and easily create Request Offerings from the Hardware and Software Catalogs you’re maintaining in the Provance IT Asset Management Pack to allow users to place Service Requests for IT assets using the System Center 2012 self service portal.
Now you can send key stakeholders automatic e-mail notifications alerting them that key events or milestones related to an agreement, such as an audit or renewal, are scheduled to occur. Provance agreement notifications have also been extended to include software agreements and licenses.
Many new enhancements to the Provance Data Management Pack make it even faster and easier to bring data from external sources into your System Center 2012 deployment. You can now preview source data and templates during an import to ensure their validity. You can make changes to the columns in your source data without affecting a template built from the source. The data source can now be saved as part of a template, so you don’t need to select your input for each import. And by popular request, the Data Management Pack now supports LDAP as an input for System Center 2012! You can download a new, updated evaluation version of the Provance IT Asset Management Pack here from the Provance web site. Provance customers and partners should first ensure that they have a new license key, then download the upgrade installation from community.Provance.com, making sure to follow the instructions for proper upgrade installation. If you have not received an e-mail communication regarding your new license key, please contact your Provance representative.