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Gatineau, Quebec (February 19, 2014) – The complimentary first issue of a new IT asset management (ITAM) newsletter featuring Gartner Research is now available for immediate download at Provance.com. The series, sponsored by Provance, investigates issues and best practices around IT asset management and how to realize significant business benefits through the use of ITAM.
In the featured Gartner research published May 16, 2013, “Demonstrate the Relevance of Your ITAM Program by Using Outcome-Oriented Metrics,” Gayla Sullivan, a Research Director in Gartner's IT Asset Management, Vendor Management and Procurement team emphasizes the importance of information and process. “IT asset managers must demonstrate and quantify IT asset management program benefits to secure vital resources and ensure ITAM is a valued component of IT.” Sullivan goes on to write, “The key prerequisite for success is to map the priorities of your particular business to the value delivered through your ITAM discipline in the various areas of importance to your business and IT.”
Available in .pdf format as a free download at www.provance.com, the first issue in the newsletter series includes two articles on key topics in IT asset management.
IT Asset Management: It’s All About Process establishes the critical importance of developing and implementing well-defined processes to ensure efficient, consistent and accurate execution of IT asset management. It explores how to source and develop processes based on best practices for IT asset life cycle management, achieve increasingly greater benefits through continuous process improvement, and how to use effective tools to provide process support and automation.
From Gartner research, Demonstrate the Relevance of Your ITAM Program by Using Outcome-Oriented Metrics provides guidance on how to quantify the value and ROI delivered to the business through ITAM practices. It offers insight to IT asset managers on how to measure benefits that can be used to justify continued executive sponsorship and ongoing investment in ITAM resources.
Since 1997 IT Asset Management solutions from Provance® have helped customers in enterprises and governments from around the world drive down IT costs, increase service management efficiency and reduce security and compliance risks. Our customers have achieved increases in service management efficiencies in the ninetieth percentile, saved hundreds of thousands annually in software licensing and hardware costs and millions collectively in total IT savings.
In 2010 Provance pioneered the development of process management packs for Microsoft System Center and introduced the first third-party management pack for Microsoft System Center Service Manager. As a result, Provance was named Microsoft 2011 SAM Innovation Partner of the Year finalist, and was a national 2011 Microsoft Impact Awards Partner of the Year finalist for SAM and Systems Management.
A Microsoft Gold Certified Partner, Provance holds the Microsoft Software Asset Management (SAM) and Volume Licensing Competencies and is a member of the Microsoft System Center Alliance. Supporting ITIL® and the Microsoft Operations Framework, Provance strengthens the IT effectiveness of companies at every level of the Microsoft Core Infrastructure Optimization model.