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Provance announced the addition of the ability to view and manage information from the Microsoft Cloud Solution Provider (Partner Center) portal within Provance IT Service Management, making it the only solution on the market to enable the management of Cloud Service Provider (CSP) business within a PinkVerify™ certified ITSM solution.
CSPs now have:
“Currently, the process to fulfill a simple change request on a Microsoft cloud subscription, like the simple task of having to remove and add new licenses because someone has left the company, is time-consuming and error-prone,” said Per Mikkelsen, VP Products & Partner Services at Provance. “We knew there had to be a better way, so we built Cloud Service Management for Microsoft CSPs, giving IT a window into their customers’ cloud subscriptions.”
Provance ITSM is powered by Dynamics 365 and helps Microsoft customers modernize service management by leveraging their existing and future investments in the Microsoft Intelligent Cloud (Dynamics 365, Office 365 and Azure), enabling them to undergo a digital transformation, making service delivery more nimble, flexible, cost-effective, and exceptional.