Are you struggling to effectively manage your customers Azure subscriptions? Is your service team able to quickly diagnose and resolve service impacts related to your customers Azure services? Do you need a way to give non-Azure admins limited tenant, resource group, and CI visibility without giving them the keys to kingdom? Would you like to be able to easily integrate your existing management tools and data to accelerate your ITSM processes? Are you looking for ways to differentiate your Microsoft services to drive additional customer value and revenue?
If the answer to any of these is yes, attend this webinar to learn how Microsoft partnered MSPs can drive improved customer service, quicker resolve times, scale Azure subscription management, and offer new services using Provance ITSM Cloud Service Management.
In this on-demand webcast, you’ll learn:
* How Provance ITSM syncs with your, or your customers’ Azure subscriptions
* How you can use the Azure Log Analytics Service Map to better diagnose CIs directly from Provance ITSM
* How you can read Virtual Machine configurations and status directly from your Service Desk
* How you can use the Azure Log Analytics Service Map to know which computers are affected by a Change Request
* How you can extend your Service Desk with any other System to visualize Service interruptions, warnings and events