IT Services and Asset Management Solutions to Improve Visibility, Accountability, and Credibility

The cost of delivering IT services continues to rise. Both internal and external IT service providers face serious challenges:

• Gaining visibility into the IT infrastructure and related costs
• Aligning IT processes with business strategy
• Improving IT credibility and responding to corporate scrutiny

To help meet these challenges, many IT organizations are implementing the following IT initiatives:

• Enterprise Asset Management
• IT Services Delivery Model
• Process-based Management Framework

Learn best practices on how to implement these three important initiatives by signing up to view our recent webcast with GartnerGroup and SC Johnson.

We look forward to your participation!

KEYNOTE SPEAKERS

PATRICIA ADAMS – SENIOR ANALYST
Patricia Adams, of the leading analyst firm Gartner, discusses best practices for implementing Enterprise Asset Management and an IT Services Delivery Model.
Patricia Adams is a senior analyst in Gartner Research. Most recently she has been the lead analyst on IT asset management tools and technologies, including asset repository, auto-discovery, and software usage tools. Her research also includes best practices and implementation methodologies associated with Asset Management.

RICHARD WILHELM – DIRECTOR OF BUSINESS OPERATIONS AND PLANNING
Richard Wilhelm, Director of Business Operations and Planning for SC Johnson and Son, talks about their Enterprise Asset Management project and the importance of process within their organization.
Richard Wilhelm has over 19 years experience as an IT Professional. He is currently Director of Business Operations and Planning for the Technology and Delivery Services Group of SC Johnson and Son. He is responsible for the Asset Management, Project Portfolio Management, Budget and Cost Management and Governance processes.

ALAN MANARA – VICE PRESIDENT, PRODUCT MARKETING
Alan Manara, Vice President of Product Marketing at Provance Technologies, presents how Provance can deliver the tools and services to help your organization successfully implement any or all of these three important initiatives.
Alan Manara brings over 17 years of experience in program management, management consulting, business analysis, sales and marketing to Provance. In his role of Vice President of Product Marketing, he is responsible for solution vision and product management.