Webcasts: ITSM in 10 days with ServiceTeam
Implementing an IT Service Management system doesn’t need to be complex. In fact, you can be up and running in 10 days or less. Join Derek Renton and Brian Field of Provance as they share and demonstrate how you can go live with ServiceTeam ITSM in your Dynamics 365 or Power Apps environment in under 10 days.
In this webcast you’ll learn about:
- What you need to do before you begin to deploy your ITSM system, including:
- Recommended prerequisites.
- Understanding your customer Service Plan and Request Catalog requirements.
- Knowing what custom data you may want to collect in advance.
- Assigning and understanding teams, roles and functions.
- Key implementation steps.
- How to leverage out of the box reporting to drive immediate wins for you and your customers.
- Common pitfalls and roadblocks and how to avoid them.
- And more.