Webcasts: Expand Your Capabilities – Leverage Power Automate for Provance ITSM
July 16, 2020, 11 a.m. EST/ 15:00 GMT
Say goodbye to coding custom integrations and use Power Automate to connect other Microsoft and non-Microsoft applications to Provance ITSM. With Microsoft Power Automate, you can automate workflows, synchronize files, collect data and get notifications between Provance ITSM and other Microsoft and non-Microsoft Services. Join Derek Renton and Chris Mahanes to find out how you leverage Power Automate to extend the power of Provance ITSM. In this webcast, you’ll learn:
- How to set up Power Automate to connect other Microsoft apps, such as Microsoft Teams to create a ticket within Provance ITSM.
- How to use Power Automate to improve efficiency and reduce costs by, for example, using surveys to ask your customers for feedback.
- How to effectively leverage Power Automate Approvals to authorize Service Requests or Change Requests in Provance ITSM that originate in Microsoft and non-Microsoft applications.
- How – with a single click – you can send reminders to customers for incidents that are on hold, using Power Automate.