Digital transformation is helping organizations engage customers, empower employees, optimize operations and transform products. Enterprises worldwide are looking to digital to deliver better, more immersive experiences, remain competitive and drive revenue growth. IT needs to embrace technology that increases operational agility, efficiency and effectiveness. IT also needs to be able to meet the service challenges that lie ahead. Provance IT Service Management, an integrated ITSM and ITAM solution, and CaféX Live Assist, an omnichannel customer service solution, provide comprehensive support for exceptional IT service delivery—all powered by the Microsoft Dynamics 365 platform. Join Per Mikkelsen of Provance and Len Kaminski of CaféX to learn about how you can accelerate your digital transformation.
In this recorded webinar, you’ll learn about:
- The trends that are driving the digital transformation.
- The challenges facing IT now and in the future.
- How to understand the Modern Service Management lens.
- How to evolve from traditional ITSM to modern.
- How Provance ITSM and CaféX Live Assist can accelerate your digital transformation.