To efficiently and cost-effectively manage financial commitments, ServiceTeam ITAM gives a comprehensive overview of your contractual relationships with external companies. Whether assets are under leased service agreements or you are trying to manage maintenance agreements, you can proactively monitor contract commitments, meet dates for returns and expirations, and thereby optimize asset deployment and avoid late return penalties.
For assets under lease, ServiceTeam ITAM provides comprehensive historical tracking. You can also keep track of lease expiration dates, recover and receive credit for hardware or software added to an asset as well as keep track of credit owing to service providers for any equipment upgrades.
For warranty and maintenance agreements, you can derive maximum value by having immediate access to up-to-date information by using a centralized information repository. Important details are tracked—such as maintenance period, warranty end dates, terms and conditions, supplier contacts, support coverage and so on, letting you easily identify issues before they cost money. Notifications provide you with automatic reminders, such as for warranty end dates, while the integration to IT service delivery processes enable service desk personnel, for example, to easily determine the required scope of restoration for failed equipment.