ServiceTeam Integrations

The Provance Services Platform seamlessly connects with your data ecosystem, providing you with in-depth integrations to the technologies you depend on. Below we outline out-of-the box integrations. If there’s an integration that you need that’s not listed, come and talk to us at info@provance.com, we can build custom integrations for our customers.

Discovery Gateways

Keep data synchronized between all sources.

• Microsoft Entra ID (Azure Active Directory)
• Microsoft Intune
• Microsoft Defender
• System Center Configuration Manager
• System Center Operations Manager
• SolarWinds
• N-able N-central
• Microsoft SQL
• Microsoft Graph

You can also configure ServiceTeam ITSM to import and transform any standard attributes and custom collected data.

Event Gateways

Get real-time, automated and bi-directional integrations.

• Azure Monitor*
• System Center*
• SolarWinds

*ServiceTeam ITSM incidents and configuration items can also be viewed within these products.

DevOps Gateways

Facilitates communications between service desk teams and development groups, operating in their preferred applications while communicating collaboratively.

• Azure DevOps
• Jira
• Cisco Technical Assistance Center

Automation Gateways

Leverage existing automation tools to replace manual processes.

• PowerShell
• Azure Runbooks

Collaboration Gateways

Leverage a collaboration tool for faster response and resolution.

• Microsoft Teams

For  more information about integrations, visit our ServiceTeam ITSM product page.

Licensing

Leverage sources to build out a licensing catalog.

• Microsoft 365

Software

Create a software model catalog, which includes publisher, title and version install information.

• Microsoft Defender

Vendor

Get order and warranty information automatically.

• Dell Premier Program (Order/Warranty API)

Discovery

Keep data synchronized between all sources.

• Microsoft Intune
• System Center Configuration Manager
• System Center Operations Manager