Provance Board names Kelly Moodie as CEO and Greg Singleton as Vice President of Sales and Marketing

Provance announced today that its Board of Directors has appointed Kelly Moodie as Chief Executive Officer and Greg Singleton as Vice President of Sales and Marketing, effective immediately. Kelly Moodie previously held the position of Vice President of Sales and Partners, while Greg Singleton was Partner and MSP Program Manager. “Kelly Moodie has proven herself […]

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Alithya Joins the Provance Partner Program as a Gold Partner

MONTREAL, June 6, 2019 /CNW Telbec/ – Alithya Group (TSX: ALYA) (NASDAQ: ALYA) ("Alithya") and Provance are pleased to announce Alithya has become a Gold Partner in the Provance Partner program and will be representing Provance IT Service Management (ITSM) —an IT Service and IT Asset Management solution that runs natively in Microsoft Dynamics 365—as part of their digital technology service […]

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Provance releases Software Asset Management capability to help organizations have visibility into software licenses

Provance today announced that they have developed a new capability for Provance IT Service Management, Software Asset Management. Customers will now be able to track and assign software licenses within Provance IT Service Management, giving IT visibility into—and control of—their software environment. Provance IT Service Management now allows IT to: View and track all software […]

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Provance Releases ITSM Service Desk App to Optimize the Support User Experience

Provance today announced the release of new capability in Provance ITSM, the ITSM Service Desk app, which will deliver an optimized user experience for Tier 1 and Tier 2 support by leveraging the Microsoft Unified Client Interface. The ITSM Service Desk app provides easy access to the most common support functions, improving efficiency and visibility […]

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Provance IT Service Management expands Cloud Service Management for Microsoft Azure monitoring and management abilities.

Provance today announced an update to the Provance IT Service Management solution, expanding Cloud Service Management to include Azure ARM Resources, which now lets the Service Desk—in Provance IT Service Management and Microsoft Dynamics 365—view and manage nearly everything that resides within Microsoft Azure. The Cloud Service Management for Azure capability expanded management capabilities from Azure Service […]

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Provance adds Microsoft CSP capabilities into Provance ITSM – enabling administration, automation and visibility for Cloud Solution Providers.

Provance announced the addition of the ability to view and manage information from the Microsoft Cloud Solution Provider (Partner Center) portal within Provance IT Service Management, making it the only solution on the market to enable the management of Cloud Service Provider (CSP) business within a PinkVerify™ certified ITSM solution. CSPs now have: A 360 […]

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