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Provance and Germany-Based Customer VDE Services GmbH Expand Partnership

[Ottawa / Gatineau, Canada / Offenbach am Main, Germany / August 16, 2023] – Provance, a leading provider of IT Service Management (ITSM) products for Microsoft-centric organizations, is delighted to announce the expansion of its customer partnership with VDE Services GmbH (VDE Services), the internal IT Service Provider for the VDE Group. VDE, one of […]

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Provance® Releases Major Update to ServiceTeam® ITSM Enterprise

Provance® today announced a major update release of ServiceTeam® ITSM Enterprise, which has several high impact enhancements for Service Desk and Service Delivery to better serve agents, managers, and end-users. “This ServiceTeam ITSM Enterprise release focuses on enriching the agent experience with Productivity Panes as well as expanding our ITIL capabilities to include Event Management,” […]

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Provance Turns 25

Provance is thrilled to announce we are celebrating our 25th Anniversary in the software business, which we think is something to celebrate! Provance first began life as an IT Asset Management software company way back in 1997, and since then has expanded to be a leading provider of IT Service Management and IT Asset Management […]

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Provance Releases a New Microsoft Power App: ServiceTeam® ITAM

Provance® today announced the immediate release of ServiceTeam® ITAM, a Microsoft Power App born in the Power Platform that allows organizations to proactively manage hardware and software assets and related contracts. “IT Asset management has never been more important than now,” said Kelly Moodie, CEO of Provance. ”Organizations can benefit from ServiceTeam ITAM to help […]

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Provance® expands ServiceTeam® ITSM Power Apps product family with Enterprise Edition - Adding Change Management, DevOps and Knowledge Management

Provance® today announced the availability of ServiceTeam® ITSM Enterprise which includes all the capabilities of ServiceTeam ITSM Professional and adds features for Change Management, DevOps, and Knowledge Management. The new features are built for Microsoft-centric customers, partners, and MSPs, enabling them to benefit from additional ITIL processes that automate and streamline service delivery and communications […]

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Provance releases a New ITSM Power App: ServiceTeam® ITSM Professional

Provance® is thrilled to announce the immediate release of ServiceTeam® ITSM Professional, a new Power App. Engineered for Microsoft-centric MSPs, Partners, and Customers, the ServiceTeam ITSM Professional edition provides flexible and cost-effective IT Service Management (ITSM) support for businesses. The ServiceTeam family of ITSM Power Apps are designed to work within a Microsoft Power Apps […]

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