Provance is thrilled to announce the three-year expansion of our customer partnership with VDE Services GmbH, the esteemed IT Service Provider for the prestigious VDE Group in Europe. Our collaboration, fortified by a new three-year agreement, is illustrating the value of “platform” in modern ITSM.
Learn how innovation and the Microsoft Power Platform are propelling us toward a future of excellence.
After 20+ years in business, Microsoft ISV partner Provance decided to re-platform its leading Microsoft-centric IT service management (ITSM) and IT asset management (ITAM) solutions on Microsoft Power Platform. The reason? The maturity of the platform and low-code approach allowed the partner to bring new features to customers more quickly, while also creating a unique ability for customers to easily customize ITSM and ITAM deployments to meet changing business needs.
Companies from around the world rely on 10th Magnitude for innovative Cloud solutions and Managed Services. In turn, 10th Magnitude relies on Provance® IT Service Management and Microsoft Dynamics® 365 for IT service delivery excellence.
As a managed services provider (MSP), OfficeGrip depends on Provance ITSM and Microsoft Dynamics 365 to provide support for software and hardware that ensures its small to medium-sized business customers in the Netherlands and Belgium get the most out of their information and communications technology (ICT) environments.
With over 100,000 clients and 48 offices around the United States and the world, Wipfli turned to Provance® IT Service Management and Microsoft Dynamics® 365 to leverage their skillsets and simplify service delivery.
“With Provance IT Service Management, we saw everything we had hoped for in going beyond Service Manager … Provance delivered it all and delivered it in spades.”
— Brian Shaw, Senior Service Engineer for Office Engineering, Microsoft
Umar Chandran, an ITSM/ ITIL practitioner in Singapore speaks with Provance® on his recent personal experience in deploying Provance ITSM at the enterprise level for a Singapore Government Agency.
“In my mind, when it comes to an ITSM solution, the two most important factors are end-user experience and workflow management”
— Bernie Salvaggio, Director of Information Technology at PAR
Change is a way of life for DevOps. As the bedrock that supports the various Microsoft DevOps teams, Microsoft Services DevOps relies on Provance® IT Service Management and Microsoft Dynamics® 365 to meet the challenges of their day.
Microsoft Dynamics 365 was introduced to manage ENA’s large scale IT Service Management business, phasing out the use of BMC Remedy, as well as to replace the existing Salesforce CRM solution for their national sales & marketing team.
ITSM & ITAM solutions trusted by thousands of users worldwide
At Provance, we go out of our way to bring you great service. That’s in our digital DNA. Your IT success is our success.