Empower Your Team with Ticket Templates
Speed up the process of opening and resolving tickets by standardizing and automating tickets with the Provance ITSM ticket template feature. Ticket templating ensures that the information collected is accurate, reportable and processed according to internal policies. Join us on Monday, November 16 at 11:00 am / 15:00 GMT to learn all you need to know to employ Provance ITSM ticket templating.
In this webcast, you’ll learn:
• How ticket templates reduce time spent and provide consistency, for example, when onboarding a new employee.
• How to easily triage incoming tickets before incident, problems, change or service requests are created.
• How to set up standardized questions and answers to ensure accurate, reportable and timely data acquisition.
This webcast has now been added to our series of Features and Benefits webcast page, scroll down to find the webcast.