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Expand Your Capabilities – Leverage Power Automate for Provance ITSM

Say goodbye to coding custom integrations and use Power Automate to connect other Microsoft and non-Microsoft applications to Provance ITSM. With Microsoft Power Automate, you can automate workflows, synchronize files, collect data and get notifications between Provance ITSM and other Microsoft and non-Microsoft Services. Join Derek Renton and Chris Mahanes to find out how you leverage Power Automate to extend the power of Provance ITSM. In this webcast, you’ll learn:

  • How to set up Power Automate to connect other Microsoft apps, such as Microsoft Teams to create a ticket within Provance ITSM.
  • How to use Power Automate to improve efficiency and reduce costs by, for example, using surveys to ask your customers for feedback.
  • How to effectively leverage Power Automate Approvals to authorize Service Requests or Change Requests in Provance ITSM that originate in Microsoft and non-Microsoft applications.
  • How – with a single click – you can send reminders to customers for incidents that are on hold, using Power Automate.

This webcast has now been added to our series of Features and Benefits webcast page, scroll down to find the webcast.

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At Provance, we go out of our way to bring you great service. That’s in our digital DNA. Your IT success is our success.

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