How to Evolve From Traditional ITSM to Modern Service Management in a new Digital World
Digital transformation is helping organizations engage customers, empower employees, optimize operations and transform products. Modern Service Management, powered by Provance IT Service Management and Microsoft Dynamics® 365, provides a complete end-to-end view of services across cloud and on-premise environments. Provance IT Service Management enables traditional ITSM workloads and scenarios while leveraging investments in Microsoft productivity capabilities—paving the way for a digital transformation.
In this webinar, you’ll learn about:
• The challenges facing IT to meet the digital transformation already underway.
• Why Modern Service Management is the future for ITSM.
• A features overview of Provance IT Service Management on Dynamics 365 (including ITAM, PinkVerified for 11 ITIL processes, code-free configuration).
• Provance ITSM integrations to Office 365, System Center, Operations Management Suite and Team Services (formerly TFS).