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Provance Releases ITSM Service Desk App to Optimize the Support User Experience
Provance today announced the release of new capability in Provance ITSM, the ITSM Service Desk app, which will deliver an optimized user experience for Tier 1 and Tier 2 support by leveraging the Microsoft Unified Client Interface. The ITSM Service Desk app provides easy access to the most common support functions, improving efficiency and visibility […] Read MoreProvance IT Service Management expands Cloud Service Management for Microsoft Azure monitoring and management abilities.
Provance today announced an update to the Provance IT Service Management solution, expanding Cloud Service Management to include Azure ARM Resources, which now lets the Service Desk—in Provance IT Service Management and Microsoft Dynamics 365—view and manage nearly everything that resides within Microsoft Azure. The Cloud Service Management for Azure capability expanded management capabilities from Azure Service […] Read MoreProvance adds Microsoft CSP capabilities into Provance ITSM enabling administration, automation and visibility for Cloud Solution Providers.
Provance announced the addition of the ability to view and manage information from the Microsoft Cloud Solution Provider (Partner Center) portal within Provance IT Service Management, making it the only solution on the market to enable the management of Cloud Service Provider (CSP) business within a PinkVerify™ certified ITSM solution. CSPs now have: A 360 […] Read MoreProvance Achieves the 2018/2019 Inner Circle for Microsoft Business Applications
Provance, who’s flagship product Provance ITSM is a modern, Microsoft-centric IT Service and Asset Management solution powered by Microsoft Dynamics 365, has achieved the prestigious 2018/2019 Inner Circle for Microsoft Business Applications. Membership in this elite group is based on sales achievements that rank Provance in the top echelon of the Microsoft’s Business Applications global […] Read MoreProvance adds visibility of Azure polices providing a centralized view of Azure governance capabilities within Provance ITSM.
Provance today announced the addition of the first phase of the new Azure Governance Integration to Provance IT Service Management. Azure Governance Integration allows IT to get visibility of individual Azure Cloud resources’ compliance to organizational policies within Provance ITSM. The governance compliance definitions are created and set within Microsoft Azure and Provance ITSM automatically […] Read MoreProvance Recognized as Winner of 2018 Microsoft Business Applications Platform Partner of the Year Award
Provance today announced it has won the 2018 Microsoft Business Applications Platform Partner of the Year award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. “We are thrilled to have won the Microsoft Business Applications Platform Partner […] Read More