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Provance and Microsoft Sign Strategic Global ISV Agreement

Provance is pleased to announce a new extended relationship with Microsoft as a Strategic Global Independent Software Vendor (GISV) Partner. This exclusive partner program offers partners the ability to showcase their Microsoft Dynamics 365 solutions to the marketplace. Partners are chosen based on their innovative products, leadership position within their market, and growth potential. Provance is the only ITIL certified IT Service Management solution provider that runs on Microsoft Dynamics 365. 

The Provance-Microsoft alliance benefits Dynamics 365 customers by empowering them to deliver customer centric IT service management and enabling them to digitally transform the delivery of IT services while leveraging existing investments in various Microsoft management, productivity and intelligent cloud technologies.

“We are honored to be a part of the Strategic Global ISV Partner program,” said Gilles Lalonde, CEO of Provance. “We are excited by what our participation in this partner program will mean for our Dynamics 365 customers and partners worldwide. Provance ITSM lets Dynamics customers implement a flexible solution that lets them follow best practices for ITSM while embracing the Microsoft intelligent cloud. This agreement is a big win for all of us.”

“It’s more important than ever in today’s environment that customers are given the ability to digitally transform their entire organization for a mobile-first, cloud-first world,” said Jujhar Singh, Corporate Vice President Dynamics 365 at Microsoft. “The Provance ITSM solution enables IT to digitally transform the delivery of services to their customers, and Provance continues to demonstrate product vision and innovation, empowering our Dynamics customers to achieve more.”

As part of this agreement, Provance and Microsoft will mutually promote the Provance IT Service Management solution for Dynamics 365.

Provance IT Service Management is powered by Dynamics 365, taking advantage of the flexibility, performance, security and reliability of the Dynamics 365 platform. As a PinkVerify™ certified solution for 11 ITIL® processes, Provance IT Service Management lets IT adopt industry best practices to streamline service request and delivery processes. Provance IT Service Management also integrates with Office® 365, Power BI, Azure ML and other Microsoft Business Intelligence Cloud solutions, and has built-in connectors to Microsoft System Center, Operations Management Suite (OMS), Visual Studio Team Services (formerly TFS) and Active Directory.

About Provance

An independent vendor of IT management solutions since 1997, Provance® has a long history and a solid reputation for building cost-effective and beneficial software products for the Microsoft ecosystem. In 2016, Provance released an IT Service Management solution that is powered by Microsoft Dynamics® 365. In 2010, Provance became the first company to develop and sell a third-party process management pack that brought IT Asset Management and Software Asset Management to Microsoft System Center - Service Manager. In addition to its individual products, Provance has also collaborated with other partners to create The Suite and The Essentials—two packaged collections of enhancements that supplement and extend the native IT Service Management functionality of Service Manager. Provance is a Microsoft Strategic Global Independent Software Vendor Partner.


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