Ultima Selects AlfaPeople to Implement Provance ITSM
AlfaPeople will be implementing Provance IT Service Management to support and enhance Ultima's fast growing Managed Service business. In turn, this will enable Ultima to increase efficiency, productivity and further improve their customer's experience. Ultima is an end-to-end IT service and solution provider.
“AlfaPeople and Provance were selected as a result of their drive for best practice. Through the delivery of automation and improved processes – the Provance solution will bring operational efficiencies and an improved customer experience to every Ultima customer. Integrated with Microsoft Dynamics 365, the solution provided by Provance allows us to fully integrate and transform the way that we manage our business and customer lifecycles.” – Simon Walters, Director of Managed Services at Ultima