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Provance® expands ServiceTeam® ITSM Power Apps product family with Enterprise Edition - Adding Change Management, DevOps and Knowledge Management

Provance® today announced the availability of ServiceTeam® ITSM Enterprise which includes all the capabilities of ServiceTeam ITSM Professional and adds features for Change Management, DevOps, and Knowledge Management. The new features are built for Microsoft-centric customers, partners, and MSPs, enabling them to benefit from additional ITIL processes that automate and streamline service delivery and communications […]

Provance® releases ServiceTeam® a new family of ITSM Power Apps Products

Provance® is thrilled to announce the immediate release of ServiceTeam®, a family of IT Service Management products built on the Microsoft Power Platform. Engineered for Microsoft-centric customers, partners, and MSPs, ServiceTeam supports business success with flexible and cost-effective IT Service Management (ITSM). “As the leader in Microsoft-centric products for ITSM and ITAM, we developed ServiceTeam […]

Provance Board names Kelly Moodie as CEO and Greg Singleton as Vice President of Sales and Marketing

Provance announced today that its Board of Directors has appointed Kelly Moodie as Chief Executive Officer and Greg Singleton as Vice President of Sales and Marketing, effective immediately. Kelly Moodie previously held the position of Vice President of Sales and Partners, while Greg Singleton was Partner and MSP Program Manager. “Kelly Moodie has proven herself […]

Alithya Joins the Provance Partner Program as a Gold Partner

MONTREAL, June 6, 2019 /CNW Telbec/ – Alithya Group (TSX: ALYA) (NASDAQ: ALYA) ("Alithya") and Provance are pleased to announce Alithya has become a Gold Partner in the Provance Partner program and will be representing Provance IT Service Management (ITSM) —an IT Service and IT Asset Management solution that runs natively in Microsoft Dynamics 365—as part of their digital technology service […]

Provance releases Software Asset Management capability to help organizations have visibility into software licenses

Provance today announced that they have developed a new capability for Provance IT Service Management, Software Asset Management. Customers will now be able to track and assign software licenses within Provance IT Service Management, giving IT visibility into—and control of—their software environment. Provance IT Service Management now allows IT to: View and track all software […]

Provance Releases ITSM Service Desk App to Optimize the Support User Experience

Provance today announced the release of new capability in Provance ITSM, the ITSM Service Desk app, which will deliver an optimized user experience for Tier 1 and Tier 2 support by leveraging the Microsoft Unified Client Interface. The ITSM Service Desk app provides easy access to the most common support functions, improving efficiency and visibility […]

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