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At Provance, we go out of our way to bring you great service. That’s in our digital DNA. Your IT success is our success.
No one can predict the future and when a crisis may strike. Effective IT Asset Management (ITAM) tools and processes can help you manage and mitigate impacts and ensure business continuity. Learn how effective asset management can help.
We’ve always known that for every service we do, assets are impacted, but we were really in the dark, so integrated ITAM along with CMDB capabilities were extremely important to us. Having asset and service information integrated in one platform has given us much greater clarity as to what’s happening and the interrelationship between the two.”
Deepak Kumar Mishra,
Lifecycle is what you do. Asset tracking records are about what you’ve done. Process is, of course, about how you do it. Process is the essence of IT asset management (ITAM). It’s all about process. Gartner Research Director Patricia Adams underscores the importance of process and tool support in managing assets through the entire lifecycle: […]
Customer Service expectations are growing; people want better service when necessary. But even as customer service expectations rise, IT budgets will stay the same or might even become more squeezed. You’ll be able to get more out of your IT budget knowing which hardware and software is used across your company, who the users are, and […]
Configuration Management is not IT asset management. With the popularity of IT management solutions, there’s been some growing confusion between ITAM and configuration management (CM). CM involves the collection, storage, management, update, analysis and presentation of all configuration items, while ITAM is really about the tracking, optimizing and managing of assets across the entire asset […]
Typically, IT Service Management (ITSM) and IT Asset Management (ITAM) are implemented in separate areas of the organization with entirely different business objectives and mandates. Some of their underlying processes, however, are already highly interrelated; they often share the same technology and data. If you combine them within a single application and single platform, you […]
At Provance, we go out of our way to bring you great service. That’s in our digital DNA. Your IT success is our success.