Engineered specifically for Asset and Inventory Managers, the IT Asset Management App provides more efficient management of the lifecycle of assets and agreements, with easy access to detailed asset information. Leave spreadsheets behind, apply efficient business process flows, gain visibility, reduce costs, and improve asset utilization across your organization.
Gain the full value of your assets throughout their complete life cycle with centralized asset management, regardless of how widely your assets are dispersed (on premise, mobile or Cloud). Provance ITAM tracks and maintains comprehensive details about all your assets within the Provance Asset Registry. Access a single source of truth for the manufacturer, model, serial number, device age, status, condition, assignment and life history. With centralized asset management, you’ll have a common and complete view of your assets across your entire organization helping you to minimize surplus inventory, avoid unnecessary purchases, minimize risk and take full advantage of economies of scale to minimize costs.
The business process flow guides asset managers and configuration teams through every stage in the lifecycle of the asset – from request to disposal – organizing important information and quality data to ensure accuracy and cost-effective decision-making. With Provance ITAM, less time and effort are wasted reconciling inventories and auditing asset history, allowing you to stay on top of the location and status of all of your assets and to optimize asset use and productivity.
Bring together isolated silos of operational and financial information into a unified actionable view. Easily import and associate detailed hardware and software configuration data with your business systems, such as invoicing, finance or human resources. Provance ITAM brings together asset detail from multiple sources—auto discovery solutions, business systems, manual entry, CSV or flat files, spreadsheets and databases—and provides you with a single, consolidated source of data for analysis and reporting. With hardware and software tracking you can reduce software waste, risk and respond to compliance audits, minimize or eliminate true-up expenditures. Moreover, you can easily fulfill asset requests from available stock and software license pool. Plus, with the ability to build actionable dashboards, export reports into Word or Excel templates, or use Power BI for more advanced analysis, you can use familiar tools to deliver easily understandable reports to various roles and departments across your organization.
Provance ITAM features intuitive and customizable ITAM related dashboards along with robust reporting capabilities, giving you better clarity and visibility into asset usage, expenses and lifecycle. The integration with Power BI, lets you analyze data with interactive and visually compelling charts and graphs. While the integration with Microsoft Office® 365, lets you create Microsoft Word and Excel templates to instantly collect, correlate and aggregate real-time data—no need to continually export data to a static report template, simply refresh. Likewise, data manipulations and updates performed in Excel or Excel Online will simultaneously update the document within Provance ITAM. Reports are also easily shared among colleagues, executives or other departments, so you can proactively show details on the services that you have delivered. For example, you can give your finance department the ability to work with real-time data to conduct “what if” analysis. Provance ITAM empowers users to easily create and save their own dashboards, reports, and views—getting the insight they need, when they need it.
The need to manage assets doesn’t end when it’s no longer in use. Management of inactive surplus inventory and proper disposal of assets is critical for cost recovery, security and to meet regulatory and financial requirements. With Provance ITAM you can reallocate or resell surplus assets, terminate maintenance, support and insurance contracts on disposed assets. Asset history tracking ensures you meet regulatory auditing requirements and maintain information important for financial reporting and tax purposes. Asset tracking of disposal certificates and supplier contracts will help maintain integrity and safety. Provance ITAM lets you greatly reduce the effort, risk and costs associated with surplus and disposed assets.
When assets are removed from your premises for repair by a third-party, it becomes extremely difficult to track and manage. Provance ITAM lets you track the life cycle status, so you have full visibility of assets out on repair. Also, Cost Events allow you to maintain an itemized record of service-related expenditures for each asset, including maintenance, repairs and upgrades. Plus, you can analyze asset history, including incidents, problems and repairs, to better plan and negotiate future purchasing and maintenance contracts.
Get the full picture when it comes to the total cost of ownership of an asset across its entire life. By tracking costs related to purchases, repairs, and support against individual assets or maintenance contracts, Provance ITAM lets you make more cost-effective decisions about asset use (availability and utilization negotiate more favorable terms with vendors and improve budget management and forecasting.
To efficiently and cost-effectively manage financial commitments, Provance ITAM gives a comprehensive overview of your contractual relationships with external companies. Whether assets are under leased service agreements or you are trying to manage maintenance agreements, you can proactively monitor contract commitments, meet dates for returns and expirations, and thereby optimize asset deployment and avoid late return penalties.
For assets under lease, Provance ITAM provides comprehensive historical tracking. With Provance ITAM, you can keep track of lease expiration dates, recover and receive credit for hardware or software added to an asset as well as keep track of credit owing to service providers for any equipment upgrades.
For warranty and maintenance agreements, you can derive maximum value by having immediate access to up-to-date information by using a centralized information repository. Important details are tracked—such as maintenance period, warranty end dates, terms and conditions, supplier contacts, support coverage and so on, letting you easily identify issues before they cost money. Notifications provide you with automatic reminders, such as for warranty end dates, while the integration to IT service delivery processes enable service desk personnel, for example, to easily determine the required scope of restoration for failed equipment.
Provance ITAM ensures that your service and business processes are supported with accurate, timely and consistent data. Maintaining a history of all data changes, Provance ITAM allows for trend analysis and auditing, and your data is reliably maintained in the Provance Asset Registry. With Provance ITAM, you can connect to a variety of sources to import accurate data and there are several out-of-the-box connectors for easy integration with System Center Configuration Manager and System Center Operations Manager and leverage cloud discovery sources, like Azure and Azure Intune.
Software IntelligenceSM provides an accurate inventory of your normalized software installations, relieving asset managers of time-consuming tasks involved in creating a software inventory and validating it. Software Intelligence lets you, for example, create software assets, maintain relationships between them, and map software items to versions. Asset managers are free to concentrate on software asset management. The burden of asset maintenance is reduced, while ongoing license optimization is greatly improved. Software Intelligence is available as an optional subscription add-on to Provance ITAM. Read our Software Intelligence brochure.
What helps a Microsoft Partner go from good to great? Excellent customer service. A great ITSM solution will help you keep operational costs low and profits high, while keeping customers more than satisfied. Watch our on-demand webcast to learn how our ServiceTeam® ITSM Power Apps solution can help you.
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We’ve always known that for every service we do, assets are impacted, but we were really in the dark, so integrated ITAM along with CMDB capabilities were extremely important to us. Having asset and service information integrated in one platform has given us much greater clarity as to what’s happening and the interrelationship between the two.”
Deepak Kumar Mishra,
Lifecycle is what you do. Asset tracking records are about what you’ve done. Process is, of course, about how you do it. Process is the essence of IT asset management (ITAM). It’s all about process. Gartner Research Director Patricia Adams underscores the importance of process and tool support in managing assets through the entire lifecycle: […]
Customer Service expectations are growing; people want better service when necessary. But even as customer service expectations rise, IT budgets will stay the same or might even become more squeezed. You’ll be able to get more out of your IT budget knowing which hardware and software is used across your company, who the users are, and […]
Configuration Management is not IT asset management. With the popularity of IT management solutions, there’s been some growing confusion between ITAM and configuration management (CM). CM involves the collection, storage, management, update, analysis and presentation of all configuration items, while ITAM is really about the tracking, optimizing and managing of assets across the entire asset […]
Typically, IT Service Management (ITSM) and IT Asset Management (ITAM) are implemented in separate areas of the organization with entirely different business objectives and mandates. Some of their underlying processes, however, are already highly interrelated; they often share the same technology and data. If you combine them within a single application and single platform, you […]
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