Webcasts: Introducing ServiceTeam®— Keep Customers, Stay Competitive and Simplify ITSM
What helps a Microsoft Partner go from good to great? Excellent customer service. A great IT Service Management (ITSM) solution will help you keep operational costs low and profits high, while keeping customers more than satisfied. Built by a Microsoft Partner for Microsoft Partners, our ServiceTeam® ITSM Power Apps solution is infused with the same digital DNA as the very same Microsoft ecosystem you depend on and recommend every day.
Watch this on-demand webcast, you’ll learn:
• How you can leverage a “best of platform” approach for ITSM with ServiceTeam on the Microsoft Power Apps or Dynamics 365 dataverse.
• Rather than relying on a generic case management solution, ServiceTeam is a purpose-built ITSM solution based on industry best practices.
• How to drive value from your ITSM data with ServiceTeam’s integrated Power BI reports to highlight opportunities to reduce costs, gain efficiencies and improve service to your customers.
• How to take advantage of existing skillsets and the familiarity of Microsoft tools, such as Office 365 Power BI, to deliver great service.
• How to respond quickly, accurately and cost-effectively to issues and requests by having important information and data within a single platform.
• About which ServiceTeam edition: Essentials, Professional or Enterprise, is best for you.