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Webcasts: Introducing ServiceTeam® Professional—a New ITSM Power App for Microsoft Partners & MSPs

What makes a Microsoft Partner or MSP go from good to great? Customer Service. In a complex partner ecosystem, we know how important it is to keep customers and stay competitive, which is why we engineered ServiceTeam ITSM Professional with key features to help Microsoft Partners and MSPs boost service delivery excellence and drive business growth.

Why have a siloed Service Desk application that is not native to the world you live and breathe every day? The ServiceTeam® ITSM Professional Power Apps solution is infused with the same digital DNA as the very same Microsoft ecosystem you depend on and recommend every day. Why not come and see it in action?

Join Greg Singleton and Brian Field of Provance as we showcase our newest ITSM solution within the ServiceTeam Power Apps family, ServiceTeam ITSM Professional.

  • How you can leverage a “best of platform” approach for ITSM with ServiceTeam on Microsoft Power Apps or Dynamics 365.
  • Understand the key set of features designed to improve service delivery and make the every day lives of Microsoft Partners and MSPs service desk management and personnel easier.
  • How to drive value from your ITSM data with ServiceTeam’s integrated Power BI management reports to highlight opportunities to reduce costs, gain efficiencies and improve service to your customers.
  • How to take advantage of existing skillsets and the familiarity of Microsoft tools, such as Office 365, Power BI, to deliver great service.
  • How to respond quickly, accurately and cost-effectively to issues and requests by having important information and data within a single platform.

Watch the recording on-demand

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At Provance, we go out of our way to bring you great service. That’s in our digital DNA. Your IT success is our success.

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