Webcasts: Modernise IT Service Management on Microsoft: A New Approach for NHS Organizations

Many NHS organisations have invested in Microsoft technologies, including Microsoft 365, Power Platform, Azure, and Copilot. The challenge is maximising the value of those investments while modernising ITSM and maintaining control of organisational data, security, governance, and AI.

Join Microsoft and Provance for an expert led 60-minute session exploring how organisations are aligning ITSM with their broader Microsoft strategy. Drawing on real-world experience and a live demonstration, you’ll learn how a Microsoft-native approach can help modernise service delivery, maximise Microsoft investments, and create a foundation for future AI within your own Microsoft tenant.

In this one-hour session, you’ll learn how to:

• Modernise ITSM leveraging Microsoft technology and eco-system
• Understand the benefits of ITSM within your own Microsoft tenant
• Establish the foundations for AI-powered service operations using Microsoft Copilot
• Automate workflows using Power Platform and Power Automate -Improve employee experiences through self-service, AI agents, and digital workflows.
• Extend service delivery beyond IT into HR, Estates, Facilities and Corporate Services.

Watch the webcast on-demand today.