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Whitepapers: How ITSM Tools Support Digital Transformation in IT and IT Services
Understand the connection between ITSM and digital transformation. Find out what’s involved and get advice on how to digitally transform your ITSM capabilities before using them to support the new and improved IT services.
Whitepapers: Modern Service Management Solutions for Defense Agencies
In this whitepaper, John Clark, Cross-Domain Solution Architect at Microsoft, explores the concept of Modern Service Management as applied to Defense Agencies.