Provance News

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News

Provance IT Service Management is now Pink Verified for three (3) additional processes: Service Level Management, Knowledge Management & IT Service Continuity Management.

 

We are pleased to announce that Provance IT Service Management is now Pink Verified for three (3) additional processes: Service Level Management, Knowledge Management & IT Service Continuity Management.

Provance IT Service Management is now ITIL 2011 verified for:

  • Incident Management
  • Problem Management
  • Event Management
  • Request Fulfillment
  • Change Management
  • Knowledge Management - New!
  • Service Portfolio Management
  • Service Level Management - New!
  • Service Catalog Management
  • Release & Deployment Management
  • IT Service Continuity Management - New!

We are actively working on additional processes for 2016!

 

 


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