Why Migrate from System Center Service Manager?

Click on the links below to attend a Time for a Digital Transformation series webcast: 

Webcast: The High-Level Benefits of Migrating from Service Manager to Provance ITSM

Are you experiencing rising demand for more and more cloud applications, but are challenged from managing hybrid worlds? Dealing with increased business scrutiny and expectations? Want better dashboards and business intelligence? Need to deliver a better experience? Provance ITSM—an integrated ITSM and ITAM solution powered by Dynamics 365—lets you transform digitally to achieve better and more cost-effective ITSM and ITAM.

In this webcast, you’ll learn:

  • How to improve user experience by leveraging familiar Office 365 tools and the self-service portal.
  • How to leverage painless reporting by utilizing real-time dashboards and reports that can be easily modified without coding.
  • How to break down data silos between services, hardware and software assets, SLAs and more.
  • How to build upon an ITIL foundation and easily configure out-of-the-box best practices, forms, workflows and automation to suit your organizational needs.

Click here to watch a recording. 

Webcast: The Benefits of Migrating IT Asset Management from Service Manager to Provance ITSM

ITSM and ITAM are heavily interrelated and both work better if they work together. Provance ITSM provides integrated IT Asset Management powered by Dynamics 365, letting you proactively plan and manage IT assets and the services they support. By migrating IT Asset Management from Service Manager to Provance ITSM, you'll get an online, mobile-responsive IT Asset Management solution.

In this webcast, you’ll learn:

  • How self-service can enable employees to easily see the details of their assets including refresh dates and initiate requests or support.  
  • How IT Asset Managers can leverage best practice processes to manage the lifecycle of any asset type.
  • How easy it is to have different views, and forms and fields for different users based on their needs.
  • How to use the Provance ITSM System Center Service Manager connector to easily import asset data for a smooth transition. 

Join us Thursday, January 11 at 11:00 a.m. / 4 p.m. GMT

Click here to watch a recording. 

Webcast: Leveraging Provance IT Service Management Tools to Manage Hybrid Cloud environments

By deploying Provance, you'll not only leverage all the innovation Microsoft invests in their Intelligent Business Cloud Solutions, but you can also leverage your current and future investments in Microsoft management and productivity tools, whether they are on-premise or in the Cloud.

In this webcast, you’ll learn:

  • How Provance ITSM has built-in automation capabilities with Dynamics 365, as well as System Center Orchestrator, Azure Automation, Logic Apps, PowerShell and more.
  • How to improve monitoring by capitalizing on Provance ITSM connector to Service Maps, Azure security & operations management (formerly Operations Management Suite) Log Analytics and System Center.

Join us Thursday, January 25 at 11:00 a.m / 4 p.m. GMT

Sign up today!