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Empower Employees and Customers with the ServiceTeam ITSM Service Catalog

A centralized Service Catalog can increase operational efficiency, improve usage of self-service and help you maintain accurate service-related information. The ServiceTeam ITSM Service Catalog capability centralizes services offered, service criticality, customer benefits, critical dates and more—all within a single view. Join Derek Renton and Brian Field of Provance as they demonstrate how implementing the ServiceTeam ITSM Service Catalog can work for you.


In this webcast you’ll learn about:

• How to configure the Service Catalog, including defining and tracking service lifecycles.
• How business process flows operate based on service type (business, technical and managed).
• How to associate tickets, problems, announcements and change notices with business, technical and managed services for better communications and understanding.
• How to leverage service mapping for a quick visual of the hierarchy between a business and technical services.

Register today!


Ready to Get Started

At Provance, we go out of our way to bring you great service. That’s in our digital DNA. Your IT success is our success.

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