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Provance® IT Service Management is now available from the Microsoft Cloud in Canada

Provance® announced today that Provance IT Service Management, which is powered by Microsoft Dynamics CRM Online, is available via Microsoft’s new Canadian datacentres located in Ontario and Quebec. With the recent opening of datacentres in Toronto and Quebec City, Microsoft now offers the most complete cloud, featuring the same industry levels of security, privacy, control, compliance and transparency that define the trusted Microsoft cloud globally. Canadian companies will also gain the benefits of data residency in Canada.

“As a Canadian company we’re thrilled our product, Provance IT Service Management, is now available from Microsoft’s Canadian Datacentres,” said Gilles Lalonde, CEO of Provance. “Provance IT Service Management, powered by Microsoft Dynamics CRM Online, is of great interest to our current and future customers. Now they can rest assured that not only will they gain benefits in efficiencies and cost savings by deploying Provance IT Service Management in the cloud, but it will also be backed up by Microsoft’s trusted cloud services in Canada.”

“Our goal is to empower Canadian businesses and help them transform and engage with their customers in new and intelligent ways to stay relevant in today’s digital age,” said Vinay Nair, Business Group Lead for Dynamics, Microsoft Canada. “We’re pleased that Provance is helping customers move to the cloud by providing an IT Service Management solution for the Microsoft Dynamics platform.”

Provance IT Service Management runs natively on the Microsoft cloud platform, taking advantage of the performance, security and reliability of Microsoft Dynamics CRM Online, as well as its integration with Microsoft Office 365®, Power BI and other Microsoft productivity tools. Provance IT Service Management can also connect to Microsoft management solutions, such as System Center and Operations Management Suite.

Until October 15, 2016, Provance will be offering a 10% discount off the retail price of their IT Service Management solution to Canadian companies and organizations. For more information visit

About Provance

Provance has been an independent vendor of IT management software since 1997. In 2016, Provance released an IT Service Management solution that is powered by Microsoft Dynamics® CRM. In 2010, Provance became the first company to develop and sell a third-party process management pack that brought IT Asset Management and Software Asset Management to Microsoft System Center - Service Manager. Subsequently, Provance has developed additional products to enhance the native IT Service Management capabilities of Service Manager. In addition to its individual products, Provance has also collaborated with other partners to create The Suite and The Essentials—two packaged collections of enhancements that supplement and extend the native IT Service Management functionality of Service Manager. 


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At Provance, we go out of our way to bring you great service. That’s in our digital DNA. Your IT success is our success.

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