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Provance® and AlfaPeople ITSM Division Join Forces to Provide IT Service Management on Microsoft® Platforms



Two leading Microsoft partners merge resources, assets to deliver IT Service Management capabilities on Microsoft Cloud and System Center platforms


Gatineau, Quebec. December
15, 2015.


Provance® and AlfaPeople today announced a merger of technologies,
human resources and other assets of the AlfaPeople IT Service Management division
that will allow the consolidated pursuit of opportunity in the IT Service
Management (ITSM) software segment. The transaction will see the transfer of
AlfaPeople's ITSM software product, licensees, and supporting personnel and
assets to Provance in exchange for equity.

Operating under the Provance name, the company will focus
exclusively on the development and sale of software that is built specifically
to provide IT Service Management capabilities, including IT Asset Management, on
Microsoft® platforms.

"The AlfaPeople ITSM software product was built leveraging our
deep expertise as a leading Microsoft Dynamics partner and crafted to meet the
exacting, real life IT service management needs identified in customer
engagements," said Michael Gaardboe, CEO of AlfaPeople. "The strong reputation
of Provance as an independent software vendor and the company's proven ability
to successfully develop and sell Enterprise IT Asset Management software for
over 18 years unleashes tremendous potential to bring the product to a vast and
lucrative global market."

"The differences and similarities between AlfaPeople and
Provance epitomize the ideal partnership scenario," said Gilles Lalonde, CEO of
Provance. "While we have discrete but highly complementary technologies, sales
channels and target markets that together represent tremendous potential for
synergy, we also have in common both deep commitment and expertise with
Microsoft platforms and, more importantly, are fundamentally like-minded in
principle, corporate culture and business ethic."

The AlfaPeople ITSM product and the Provance products, both
individually and in packaged collections, will continue to be developed,
supported and sold by the new merged entity under the Provance name. License
terms and support and maintenance agreements for existing customers using the
AlfaPeople ITSM and Provance products will not be affected.

Provance IT Service Management
will be available through the existing Provance global partner channel and the
global Dynamics channel.

Apart from the transfer of people and assets related to the
ITSM software product, AlfaPeople remains a separate company.
  It will continue its successful practice as
one of the largest Microsoft Dynamics partners in the world with more than 450
employees in 15 countries focused on Microsoft Dynamics AX and CRM and become a
global partner for the ITSM solution.

About AlfaPeople

AlfaPeople is one of the largest Microsoft Dynamics partners
in the world as well as one of the leading Microsoft CRM ISV's (Independent
Software Vendors) who is named as a Microsoft Dynamics ERP Gold Partner,
Microsoft Dynamics CRM Gold Partner, Microsoft 2015 Inner Circle member,
Microsoft 2015 President's Club, Microsoft CRM Partner of the year 2015, DK.
For more information about AlfaPeople, visit

About Provance

Provance has been an independent vendor of IT management
software since 1997. In 2010, Provance became the first company to develop and
sell a third-party process management pack for Microsoft System Center, a
first-of-its-kind plug-in to bring IT asset management and software asset
management to Service Manager, the new IT service management component of the
Microsoft IT management platform. The product innovation earned the company a
nomination as one of three finalists for Microsoft Partner of the Year
Software Asset Management in 2011. Subsequently, Provance has developed
additional products to enhance the native IT service management capabilities of
Microsoft System Center Service Manager. In addition to its individual
products, Provance has also collaborated with other partners to create The
Suite and The Essentials two packaged collections of enhancements that supplement
and extend the native IT service management functionality of Service Manager.


Ready to Get Started

At Provance, we go out of our way to bring you great service. That’s in our digital DNA. Your IT success is our success.

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