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IT Service Management: Great IT Service Management: You Can’t Manage What You Don’t Measure

In the first blog post in the Great IT Service Management series, What You Need to Know—What You Need to Do, Howard M. Cohen, 35-year veteran of the IT industry, wrote about what a great Service Manager can do to achieve great customer service. In the second blog post, The Most Important Tools, Howard M. […]

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At Provance, we go out of our way to bring you great service. That’s in our digital DNA. Your IT success is our success.

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