Upcoming Webcast: From Data to Decisions: Unleashing ServiceTeam ITSM Power BI Reporting
Discover the power of ServiceTeam ITSM Power BI reports and dashboards. Gain insights and get your questions answered by our experts…
Designed for Microsoft-centric Customers and MSPs, ServiceTeam ITSM takes a fresh approach to the service desk agent experience with a simplified and high-performance interface focused on the activities most important to them. Engineered natively in Microsoft Power Apps, ServiceTeam ITSM not only provides ITIL-aligned ITSM capabilities, but directly takes advantage of the Power Platform, Dynamics 365, Microsoft 365 and Azure to maximize investments in Microsoft technologies and deliver a highly secure, scalable, and flexible ITSM solution. ServiceTeam ITSM lets you leverage Power BI for management reporting, configure automated workflows with Power Automate, deploy Power Virtual Agent chatbots, capitalize on existing Microsoft technology skillsets, and so much more. With ServiceTeam ITSM, you can achieve excellent customer service—supporting business growth with a ‘best-of-platform’ solution. ServiceTeam ITSM is comprised of two editions, Professional and Enterprise, plus a ServiceTeam ITAM add on.
per user, per month
Capabilities Include:
per user, per month
You’ll receive all Professional capabilities Plus:
Change Management – Includes:
DevOps:
Other:
Take advantage of ServiceTeam ITSM for better productivity, improved agent and customer satisfaction, and reduced costs
Imagine service management as a strategic driver of success within your business — quick, nimble, and evolving to take full advantage of the Microsoft technologies that run your business.
What if your ITSM solution saved costs and helped drive business? ServiceTeam ITSM eliminates the need for painful integrations and expensive customizations.
ServiceTeam ITSM doesn’t just give you intelligent insight, it provides the answers you need to achieve great customer service without impacting the bottom line.
ITIL-Aligned, ServiceTeam ITSM lets you leverage ITSM best practices and processes while still using familiar Microsoft tools, such as Office 365 and Power BI.
“We are absolutely able to listen to our users and resolvers more today than in the past... ServiceTeam ITSM is a great tool which we will continually evolve and adapt based on our needs,”
Dawn Polain,
Discover the power of ServiceTeam ITSM Power BI reports and dashboards. Gain insights and get your questions answered by our experts…
At Provance, we go out of our way to bring you great service. That’s in our digital DNA. Your IT success is our success.