Overview

The Suite for Microsoft® System Center – Service Manager. A collection of highly acclaimed, partner built enhancements for Service Manager together in a single, inexpensive suite. All the capabilities you need. One license. One low price.

The Suite provides you with powerful, extended functionality for total management of Microsoft System Center – Service Manager:

Self Service Portal. A fast, lightweight, highly customizable self-service web portal that allows any user to submit and manage IT requests from any device.

Analyst Web Console. Perform common tasks you can ordinarily only accomplish with the Microsoft System Center – Service Manager management console application using just a web browser.

IT Asset Management. Take control of IT costs, increase efficiency and reduce risk with management of hardware and software assets across the entire life cycle, from request to disposal.

Analytics and Dashboards. Increase operational effectiveness with insight and visibility into important trends and critical performance measures.

Data Management. Greatly speed and simplify the process of getting data into and out of Microsoft System Center - Service Manager while simultaneously improving the consistency and accuracy of data.

PowerPack. A collection of three powerful add-ons accessible from both the Microsoft System Center – Service Manager console and the web-based analyst console for greatly enhanced viewing and assignment of Work Items.