The Provance Blog will provide you with expert advice, insights and opinions in regard to IT Service Management, Microsoft, Microsoft Dynamics 365 and Microsoft System Center.
In a recent post by John M. Clark, ITSM Architect at Microsoft, he details the results of a recent “Hackathon” between ITSM professionals in which it was revealed that Microsoft IT Service Management (ITSM) offerings and services, including the Provance ITSM solution, can and have aligned to the modern ideals of IT4IT. Modern Service Management is Microsoft Services’ updated approach to Service Management—helping customers incorporate cloud technologies to become more efficient, cost-effective and agile.
Read more: Modern Service Management and IT4IT: A Microsoft Hackathon Project
Watch John Clark of Microsoft and Per Mikkelsen of Provance discuss how to evolve from traditional ITSM to Modern Service Management in a Microsoft and Provance hosted webinar.
Read more blogs about Provance IT Service Management or read ITSM Tools - an indepenent industry analyst firm - conducts a review of Provance ITSM.